Privacy Policy for Junk Seekers
Effective Date: October 15, 2024
At Junk Seekers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or services.
Information We Collect
Personal Information: We may collect personal information such as your name, address, phone number, and email address when you request a quote, book a service, or contact us.
Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to:
- Provide and improve our junk removal services
- Communicate with you about your service requests
- Send you promotional offers and updates (with your consent)
- Analyze and improve our website and services
SMS Notifications and Consent
At Junk Seekers, we use SMS (text message) notifications to communicate important information about your service appointments and to provide updates. By using our services, you agree to our SMS notification practices as outlined below.
Automatic Opt-In
You are automatically opted in to receive SMS notifications from Junk Seekers when you:
- Book an appointment through our website or service
- Fill out any form on our website that requests your phone number
Manual Opt-In
If you haven’t booked an appointment or filled out a form but wish to receive SMS notifications, you can opt in by:
- Texting START to 888-921-3837
Types of SMS Messages
By opting in, you agree to receive SMS messages that may include:
- Appointment confirmations and reminders
- Service updates and changes
- Special offers and promotions (where permitted by law)
- Customer satisfaction surveys
Opting Out
You can opt out of receiving SMS notifications from Junk Seekers at any time by:
- Texting STOP to 888-921-3837
After opting out, you will receive a confirmation message, and we will cease sending you SMS notifications. Please note that opting out of SMS notifications may impact our ability to provide you with timely updates about your services.
Frequency and Charges
The frequency of SMS messages will vary based on your interactions with our services. Standard message and data rates may apply. Please contact your wireless carrier for information about your messaging plan.
Data Usage and Protection
Phone numbers and other personal information collected for SMS notifications are subject to the same data protection measures outlined in our general Privacy Policy. We do not sell this information to third parties and use it solely for the purpose of providing our services and communicating with you.
Data Protection
Junk Seekers takes appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard security protocols to safeguard your data.
Third-Party Sharing
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, but only to the extent necessary to provide our services.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Opt-out of marketing communications
- Request deletion of your personal information, where applicable
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Junk Seekers
info@junkseekers.com
By using our website or services, you agree to the terms of this Privacy Policy. By providing your phone number and using our services, you acknowledge that you have read and agree to receive SMS notifications from Junk Seekers, subject to the terms of this Privacy Policy.